San Jose FORCE Holdings, LLC (“the FORCE,” “we,” “us”) respects your privacy. This policy explains what information we collect through sanjoseforce.com, our ticketing services and our club programs, how we use it, and the choices available to you.

Information We Collect

We collect information you provide directly to us, including when you:

  • Join FORCE Nation or the Kids Club
  • Purchase tickets or merchandise
  • Subscribe to the club newsletter
  • Enter a contest, promotion or survey
  • Contact the club or the ticket office

This may include your name, email address, postal address, phone number and payment details. Payment card information is processed by our payment provider and is not stored on our systems.

We also collect limited technical information automatically, such as your IP address, browser type, device type, referring page and the pages you view on our site.

How We Use Information

  • To fulfil ticket and merchandise orders
  • To administer FORCE Nation membership and club programs
  • To send the newsletter and club communications you have asked to receive
  • To respond to enquiries and provide customer support
  • To understand how our site is used so we can improve it
  • To meet legal, accounting and security obligations

Cookies and Similar Technologies

We use cookies to keep you signed in, remember your preferences and measure site performance. Most browsers let you refuse or delete cookies through their settings. Some parts of the site may not function properly if cookies are disabled.

Sharing Information

We do not sell your personal information. We share it only with service providers who perform functions on our behalf — ticketing, payment processing, order fulfilment, email delivery and analytics — and only to the extent needed to perform those functions. We may also disclose information where required by law or to protect the rights, safety and property of the club, our guests or others.

Your Choices

  • You can unsubscribe from club emails using the link in any message
  • You can request access to, correction of, or deletion of your personal information
  • You can ask us to stop using your information for marketing purposes

To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

Data Security

We maintain administrative, technical and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our services are intended for a general audience. Kids Club registrations are submitted by a parent or guardian, who may review or request deletion of their child’s information at any time.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Material changes will be communicated through the site.

Contact Us

Questions about this policy can be directed to:

San Jose FORCE Holdings, LLC
General Electric Field, 1 Partnership Way
San Jose, California
privacy@sanjoseforce.com